PurpleSlate is an invitation platform that sends fun event invites via text messages in seconds. It enables you to send /receive invitations on the go right from your mobile device. Your guests can simply RSVP via mobile web or text, without having to download an app. The App offers features that allow you, among other things:
It’s easy to sign up – if you have internet and the ability to receive text messages, then you can use PurpleSlate Mobile App! Enter your name and mobile phone number on the sign up screen of the app, create a password and begin. If you like you can also provide more information about yourself like an Email but it is optional and providing this information is completely at your discretion.
Tap the ‘+New’ icon on the MyPurpleSlate tab. A New Event screen will open up and you will be prompted to complete the various Event details :
You can send event invitations to your contacts even when they have not downloaded and installed PurpleSlate on their phone. In such cases, we will send text message to such contacts with a unique personalized link for them to view you event details. They can view the all details of the event as well as RSVP by simply tapping a Yes or No button, without having to download the app. In the US, they can also simply reply YES or NO by text to send their RSVP. It cannot get easier than this!
You cannot start a chat with a friend who does not have PurpleSlate installed on his/her phone. It is easy to invite friends to download PurpleSlate by using the ‘‘Share App’ button on the Contacts screen so that you can enjoy chatting together.
Yes. From the event details screen, tap on the Event Chat icon. This will lead to a screen wherein you can send text messages, media files, stickers, etc to all the people in your event. As of now, only your guests who have the PurpleSlate app will be able to see the Event Chat. Your guests can also respond here via the app, which will be visible to all the people in the event.
You can decide whether to make your chat and media private or visible. If you use the ‘Event Chat’ feature inside an event, then anyone who is in that event guest list can see your messages and media files. If you choose ‘Chat’ feature, then you can keep your messages and media files private (one-to-one) or in a group (more than one).
For iOS and Android, please go to Settings>About us>Contact us. You will be requested to provide your email while contacting us so that we can get back to you with the progress of your request. Please use the message box to provide as much detail as you can about the bug/issue you are facing so that we can resolve it asap. Also while giving feedback about the app, new features, etc., please provide as much details as possible so that we can act on it.
PurpleSlate Mobile App is free to download and free to try for the first year of service. However, we may charge a nominal fee/year starting the second year of service and beyond. This will help us to keep the ongoing maintenance and enhancement of the PurpleSlate Mobile App to have a continuously better user experience. Please note that PurpleSlate will never automatically charge you for your subscription. After one year, you will have the option of extending your free year-long trial for a nominal fee. Subscriptions are cumulative, so if you pay for an additional year of service, it will add to your current subscription or free year-long trial. We may, at our discretion, also include additional features, tools and options in the paid version of PurpleSlate to make it more enjoyable and worthwhile for you.
Note: Deleting and reinstalling PurpleSlate does not reset your subscription. Carrier/SMS charges may apply depending upon your mobile plan for account verification, password recovery/reset, etc.
If you have an adequate internet data plan for your smartphone, it is free to send and receive event invitations, messages and media over PurpleSlate for the first year of service. PurpleSlate uses your phone’s internet connection and SMS engines to send event invitations, messages, pictures, audio, video, etc. So, if you have not exceeded your data limit, using PurpleSlate should not cost you extra.
If you are concerned about data usage, we recommend that you use a Wi-Fi connection, if possible.
However, you should be aware that if your phone is roaming, additional mobile data charges may apply.
Please note that Carrier/SMS charges may apply depending upon your mobile plan for inviting Contacts to join PurpleSlate, as such SMS would be sent at user’s discretion using user’s SMS plan.
Please also note that we we may charge a nominal fee/year starting the second year of service and beyond for ongoing maintenance and enhancement of our app. PurpleSlate will never automatically charge you for your subscription. After one year, you will have the option of extending your free year-long trial for a nominal fee.
PurpleSlate Mobile App works on Smartphones (iPhones and Android) only. Currently the App is compatible with iOS7 and higher and Android versions 4.1 and higher.
You can download the app by going to www.mypurpleslate.com from a web browser on your phone or download directly from the links below :
Other devices are not supported at this time. We currently do not support tablets, computers, or Wi-Fi only devices, and do not plan to do so in the foreseeable future.
No, you do not. Once you are logged in with your mobile phone number and your device, you stay logged in to the PurpleSlate Mobile App until you specifically log out. If you do log out, then you would need to log back in with your account password.
When you will try to log back into the PurpleSlate Mobile App, you will see an option in the Log in screen that says “Forgot your password?”. You need to select that and follow the prompts for reseting your password.
Yes! PurpleSlate Mobile App will access/save your phone contact book to look up phone numbers saved under contacts for the purposes of identifying which of your contacts are “in network” and which ones are not. Your ‘in network” contacts will show up inside the app in the Contacts Screen with their profile photo marked with a purple ‘P’ indicating that the contact is an existing user of PurpleSlate. Those who are not using PurpleSlate will show a grey ‘P’ on their profile photo.
For international numbers: Check to make sure the number is in the proper format. Do not use any exit codes or leading 0s. Start all international phone numbers with a + sign, followed by the country code.
For local numbers: Enter the phone number as if you were calling your friend on the phone.
When adding a contact’s international number to your phone address book, start with a plus sign (+). Then, write the country code, followed by the full phone number. For example the United States number 774-9101 in area code 703 would be written as +17037749101. (1 is the country code). Make sure to remove any leading 0′s or any special calling codes.
You can invite contacts right from the ‘Contacts’ tab inside the app. Just select the contacts you want to invite and hit the ‘Share App’ button. Once you hit ‘Share App’, an SMS will be created for you to send to your contacts at your discretion, with information to download PurpleSlate app. SMS charges may apply depending upon your SMS plan.
Not sure where to find it? Go to : iPhone/Android: Contacts>Tap ‘Share App’ at the top.
PurpleSlate syncs your phone’s address book with the Contacts list and therefore, your friend’s phone number must be in your phone’s address book. If you still cannot see your friend in PurpleSlate Contact list, please follow these steps:
Yes. You do pay carrier/SMS charges when you send invitations to your contacts to download PurpleSlate, depending upon your wireless plan. Incoming text message charges may also apply depending on your wireless plan.
PurpleSlate does not provide a calling feature. If you see a Call button within PurpleSlate, it is the same as using the Call button on your phone. Thus, mobile provider calling rates apply for phone calls made using the Call button within PurpleSlate app.
Yes, you can! Photos already on your phone can be used to share to all invitees of an event, or can be sent to any contact via Chat and can also be used to update your profile picture or a group chat’s profile picture.
From the event detail screen, select the Event Chat feature, and then near the bottom of the screen, near the Message prompt, you will see a paper clip. Tapping on the paper clip will bring you to a screen which will prompt you to add photo, video or audio. You can then upload photos or other media already stored in your phone. You can also do the same thing while using the Chat feature.
For each photo that you select, either as your profile photo, or as your group chat profile photo or as your Event Invitation photo, our in-app photo editor will open up providing you with a number of photo-editing and filtering options. You can edit your photos as much as you want and also save edited photos (except photos from MyPurpleSlate gallery) to your phone gallery if you want. While sending single or multiple photos from your phone via Event Chat/Chat, you will also get an option to Edit every photo using our photo editor. Tap your inner artist!
While creating and sending the invitation, you can only add an invitation photo as of now. Once the invitation is sent, you can include video and audio clips before or after your event, by using the Event Chat feature so that all the invitees in the event can view it.
The Home tab keeps you updated about new and existing invitations, who is going or not, new media files shared, etc by showing these activities as Recent Updates. You can choose get updates under Settings > Notifications. You can modify your preferences in this screen easily.
You can update your status by going to Settings > Profile and selecting any of our existing status messages or you can select “Create my own status” from the list of options. This will open a free form field for text input in which you can express your own words. If you would like to delete your status message, then hit ‘Clear’ on the menu of status options.
You can customize your PurpleSlate profile by setting up your unique profile picture and name. You also have the option to set a custom status message for yourself or choose a status message from a list that we provide.
The picture you set in your PurpleSlate profile will be displayed in the Events detail screen for the Events you are associated with, in the Event Chat screen, in the Guest list of events, in the Chats screen (individual and group chats) and in the Contacts screen. Your contacts can view your profile from the contact screen and can tap on your profile photo to view it large. Even if your friends have different profile pictures of you saved elsewhere on their phones, they will only see your personally selected PurpleSlate profile photo. If you choose not to set a profile photo, then your friends will see a generic placeholder photo that we use in our app.
The status message is a real time indicator of what you are doing, so that you can keep up to date with your contacts. You can view status messages by opening
PurpleSlate and going to the Contacts screen. Your friend’s status message will be displayed directly below their name. You can read the full status message by tapping on their names and seeing their full profile.
It may take some time for your newly updated status message to display on your friends’ phones. If your friends refresh their Contacts list by pulling down on the contacts screen, they will see the status updates much more quickly.
If your friends have saved your contact information in their address book under a name, then they see that name for you inside the app. If your friends have not saved your contact information in their address book under any name, then the name you put in your PurpleSlate profile is used inside the app. If they have no name saved for you and if you have not put any profile name, then they will just see a phone number for you.
You can send photos, videos and audio files. While you can send upto 10 photos at a time, there is a limit to send only one video and one audio file at a time so that we can provide you with better speed.
Stickers are a fun way of conveying your emotion as pictures speak louder than words. It is very easy to send stickers. You simply open your Chat or Event Chat screen and tap on the Sticker icon to the left of the message input box. Just tap on a sticker to send it. Keep checking the sticker collection as we will continue to add more cool and fun stickers here for you.
Whenever a friend gives up a phone number, you should make sure to delete the number from your phone address book. Otherwise, you may incorrectly identify an account in PurpleSlate as your friend’s account, when the account in fact belongs to the new phone number’s owner. PurpleSlate exclusively uses a phone number to identify an account and we display the names you have saved in your address book.
After you have locked the SIM in your stolen phone, you can use a new SIM with the same number to activate PurpleSlate on your new phone. This is the fastest way to deactivate your account on the stolen phone as the user of the stolen phone will not be able to verify the account.
Please note that we are not able to help you locate your phone.
Important: Even with the SIM card locked and phone service disabled, PurpleSlate can be used on Wi-Fi on the stolen phone unless you activate PurpleSlate on your new phone.
Currently, this is not supported. You can see your information relating to event history and chat history only inside the app.
If the timestamp displayed on your received messages is incorrect, the time or time zone configured on your phone is most likely incorrect. To fix this, we recommend setting your date and time to ‘Automatic’ or ‘Network Provided’. With this setting enabled, your mobile provider will set your phone to the correct time. If the incorrect time is displayed even with this setting enabled, this is an issue with your network. Please contact your mobile provider to address the issue. As a workaround, please modify your date and time settings and correct your time zone manually.
Note: The time zone is different than the actual time. Make sure the correct time zone for your location is selected.
To configure your time zone manually, please follow these steps for your phone:
The most common reason why you cannot connect to PurpleSlate is because your phone is temporarily not connected to the internet.
To ensure you have a working internet connection, go through the following steps:
The most common reason why you cannot send or receive PurpleSlate messages is a bad internet connection. If you are absolutely sure PurpleSlate is connected to the internet, there are a few other possible reasons why PurpleSlate messages are not going through:
If you attempt to frequently switch your PurpleSlate account between different devices, at a certain point, you may be blocked from re-verifying your account. So please do not repeatedly switch between different devices.
We ask for your phone number because that is how PurpleSlate routes event information and chat messages between you and your contacts, similar to how the SMS system would.
In order to prevent and reduce unsolicited spam messages, as well as to improve your in-app experience, PurpleSlate uses the phone numbers from your phone’s address book, and then checks to see which of those numbers are verified in PurpleSlate. This allows any PurpleSlate users from your address book to appear in your Contacts screen and the Chats screen. During this entire process, only the contact names and phone numbers are sent to PurpleSlate for lookup, securely. No other information, such as emails, and addresses are sent. So that you know who you are chatting with, the app then displays the names from your address book.
PurpleSlate uses the same internet data plan as web browsing and email on your phone. If using your cellular data while roaming will normally result in additional charges, you may be charged extra by your mobile provider for using PurpleSlate while roaming. Contact your wireless carrier for details about international roaming countries, SIMs, rates, and policies.
If you do not have an international data plan, turn off Cellular Data and/or Data Roaming to avoid data roaming charges.
Using PurpleSlate while your phone is connected to Wi-Fi should not incur charges from your carrier. Please note that some Wi-Fi networks may have charges or usage fees.
When there is an update for you in PurpleSlate or a new message, you can choose how and what you want to be notified by going to :
PurpleSlate > Settings > Notifications
You can choose how you want to know about updates :
Ringtone: An audible alert plays.
Vibrate : The phone will vibrate to alert you.
In iPhone Settings > PurpleSlate > Notifications, so that you can set your preferences for Alert style (Banners, Pop-up Alerts, or None), Badge App Icon, and Sounds. If you want notifications to appear when your phone’s display is off, be sure to enable Show on Lock Screen.The alert sound volume is controlled by your iPhone’s ringer volume, which can be set in iPhone Settings > Sounds.
In Android, go to PurpleSlate > Settings > Notifications to set your preferences for Sound, Vibrate, etc.
Push notifications require a valid SIM card and an active Wi-Fi or cellular connection.
Note: Notifications use Wi-Fi only when a cellular connection is unavailable. Firewalls and proxy servers may affect your ability to receive notifications.
If you find objectionable content being shared by users, you can notify us about it by doing a long press on the content. Then you will receive an option to flag the content as inappropriate. We will be moderating the reported content as well as the associated user generating such content, and will take necessary action to remove such objectionable content and users. You can also go to a user’s profile and find option to report user due to any objectionable activity by tapping on the menu on the top right corner of the screen. We will moderate reported users and take action to ensure they are ejected from the application and services.